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    Terms & Conditions

    UPDATED: 06/21/2021. Once an order is placed, it cannot be cancelled for any other reason than a customer not providing the information required for the state that they wish their order to be shipped to. We charge for the purchase at the time of ordering to insure that your products are reserved for you. We do not charge when the order is shipped out.

    While it is our goal to ship orders within 3-4 weeks of receipt of the order Monday thru Friday, occasional delays are unavoidable. Normally you should allow 7 to 10 business days for regular ground delivery. We ship ups ground. Please provide your complete street address as UPS does not deliver to a Post Office Box. Hazardous materials, loaded ammunition, aerosols and flammable liquids are shipped by ground only. We reserve the right to change the carrier.

    Mountain City Supply LLC offers some items that may be restricted by federal, state or local laws. Please check the laws affecting your potential order before contacting us to be certain you are not violating a statute. Under Federal Law 18 U.S.C. 922 (D) (1)-(9) persons with a legal disability are also restricted from purchasing certain products. You must be at least 21 years of age to purchase ammunition, and reloading products.

    Shipping Requirements for Hazardous Materials

    Powder and Primers require a Hazardous Material Handling Fee which is included in the shipping cost. To keep shipping costs to a minimum, powder and primers may be shipped together. Total powder weight cannot exceed 66 lbs. per shipping box. Total primer variety cannot exceed three types. Total shipping box weight cannot exceed 66 lbs. ID may be required at delivery for proof of age. In the event that the package is not delivered after 3 attempts or refused, the customer will be responsible for all associated shipping charges including hazmat fee. No hazardous materials shipments outside of the 48 contiguous states.

    Shipping Rates

    Shipping rates are available at checkout page. If you have any questions about shipping call our customer service number. Quantities may be limited. These rates apply to lower 48 States only.

    Purchase Restrictions

    When purchasing any of our products you accept the full responsibility to follow and comply with all regulations that apply. You likewise confirm that you have read the aforementioned, are at least 21 years of age, and have no legal disability that would preclude you from making a purchase of restricted items. Illinois residents must provide a permit/FOID card prior to Mountain City Supply LLC shipping certain firearm related items including but not limited to firearms, knives, bullets, powder, primers, primed hulls and loaded ammunition for long gun or hand gun. Loaded Ammunition CANNOT be shipped to the following states: Alaska, California to a FFL Dealer only, Hawaii, Illinois Cook County Only other locations require FOID Card and DL License, Massachusetts, will not ship to:

    NY:
    Manhattan (New York County)
    Brooklyn (Kings County)
    Queens (Queens County)
    The Bronx (Bronx County)
    Staten Island (Richmond County)

    IL:
    Cook County IL or Chicago

    Cannot ship to Washington D.C., Ammunition to IL, NJ, NY, CT will be required to email a copy of their permit/FOID card. Hollow Nose or Dum-Dum Ammunition: New Jersey prohibits hollow nose or dum-dum ammunition, which are terms associated with bullets designed to expand on impact. New Jersey generally prohibits possession of any hollow nose or dum-dum bullet except in one’s home. These terms are not specifically defined under New Jersey law. Large Caliber Ammunition: DC prohibits the sale or possession of ammunition for a 50 caliber rifle. Connecticut bans distribution, transportation or importation into the state, keeping or offering for sale, or giving away of any incendiary 50 caliber bullet, defined as a 50 caliber bullet designed for or generally recognized as having a specialized capability to ignite upon impact. California prohibits any person, firm, or corporation from selling, offering for sale, possessing, or knowingly transporting any fixed ammunition greater than 60 caliber.

    Special Orders

    All special orders must be prepaid. No refunds or cancellations.

    Sales Tax

    Sales tax is collected for each state that requires sales tax to be charged.

    Warranties on Merchandise

    Products not manufactured by Mountain City Supply are warranted by the manufacturer. Please call the manufacturer if you have questions on the use or care of their product. Neither Mountain City Supply LLC nor the manufacturer may be held responsible for customer misuse of merchandise. If you call or write in regard to defective merchandise, please provide the customer service representative with your invoice number.

    No Returns Accepted On

    Ammunition, Powder, or Primers.

    Cancellation Policy

    All sales on ammunition and primers are final. If for ANY legal reason the order needs to be cancelled including a customer not following the ammunition laws of their state or not wanting to provide documents including ID, a 15% cancellation fee will be deducted from the refund.
    Bulk Ammo Sportsman