While it is our goal to ship orders within 72 hours of receipt of the order Monday thru Friday, occasional delays are unavoidable. Normally you should allow 7 to 10 business days for regular ground delivery. We ship UPS ground. Please provide your complete street address as FedEx, or UPS does not deliver to a Post Office Box. Hazardous materials, loaded ammunition, aerosols and flammable liquids are shipped by ground only. We reserve the right to change the carrier.
Mountain City Supply LLC offers some items that may be restricted by federal, state or local laws. Please check the laws affecting your potential order before contacting us to be certain you are not violating a statute. Under Federal Law 18 U.S.C. 922 (D) (1)-(9) persons with a legal disability are also restricted from purchasing certain products. You must be at least 21 years of age to purchase ammunition, and reloading products
Shipping Requirements for Hazardous Materials
Powder and Primers require a Hazardous Material Handling Fee which is included in the shipping cost. To keep shipping costs to a minimum, powder and primers may be shipped together. Total powder weight cannot exceed 66 lbs. per shipping box. Total primer variety cannot exceed three types. Total shipping box weight cannot exceed 66 lbs. ID may be required at delivery for proof of age. In the event that the package is not delivered after 3 attempts or refused, the customer will be responsible for all associated shipping charges including hazmat fee. No hazardous materials shipments outside of the 48 contiguous states.
Shipping rates are available at checkout page. If you have any questions about shipping call our customer service number. Quantities may be limited. These rates apply to lower 48 States only.
When purchasing any of our products you accept the full responsibility to follow and comply with all regulations that apply. You likewise confirm that you have read the aforementioned, are at least 21 years of age, and have no legal disability that would preclude you from making a purchase of restricted items. Massachusetts and Illinois residents must provide a permit/FOID card prior to Mountain City Supply LLC shipping certain firearm related items including but not limited to firearms, knives, bullets, powder, primers, primed hulls and loaded ammunition for long gun or hand gun. Contact our Customer Service Department for a form as well as other documents that must accompany the form. We are unable to ship restricted items to the five boroughs of New York City, Chicago, as well as Washington D.C. An FFL is NOT required to order any product Mountain City Supply LLC carries. Loaded Ammunition CANNOT be shipped to the following states: Alaska, California to a FFL Dealer only,Hawaii, Illinois Cook County Only other locations require FOID Card and DL Licence, Massachusetts, New York City, Washington D.C., Ammunition to IL, NJ, NY, CT will be required to email a copy of their permit/FOID card.
When placing a phone order, please have your Item Numbers and Credit Card Information ready. Fill out the order form completely before you call. Item numbers and descriptions are most important. Some items require that we know the gauge, caliber, size, color, diameter, etc. Include all details and information we may need.
All special orders must be prepaid. No refunds or cancellations.
Colorado residents must pay the applicable sales tax on the total order including shipping.
No merchandise will be accepted without prior approval. No return will be accepted unless the product is in the original container in good condition. Please have your invoice number ready. A 15% restocking fee will apply to all returns. All returns must be made within 30 days of purchase. Enclose a copy of the invoice in the package. Save all shipping containers and documents on damaged packages. Product can be sent to 1600 W. 13th Ave Denver, CO 80204. Carrier may need to make a damage inspection.
Warranties on Merchandise
Products not manufactured by Mountain City Supply are warranted by the manufacturer. Please call the manufacturer if you have questions on the use or care of their product. Neither Mountain City Supply LLC nor the manufacturer may be held responsible for customer misuse of merchandise. If you call or write in regard to defective merchandise, please provide the customer service representative with your invoice number.
No Returns Accepted On
Ammunition, Powder, or Primer
All sales on ammunition and primers are final